For over 15 years, thanks to training programmes designed for the hospitality and luxury industry, our consultants have trained 75,000 people worldwide to adopt the Luxury Attitude, thereby contributing to the success of their companies.
Service in the luxury world is based on three complimentary dimensions: the professional dimension, the human dimension and the aesthetic dimension.
To ensure service excellence, employees need to respect the fine balance of these three dimensions, through every aspect of his or her attitude and behaviour.
Our innovative pedagogical methods will enable you to implement and drive change within your organisation.
All of our training courses cover these three dimensions, while keeping constant focus on the human and aesthetic service dimensions.